Boqib delivers operational configuration, integration setup and monthly audit reporting. Deliverables include a configured BOQIB panel, connected data flows, user documentation and, on Premium plans, monthly audit reports.
Frequently asked questions about Boqib
Independent informational answers about delivery, format, return policy and how Boqib services work.
Reports are delivered as PDF documents and, where applicable, shared through the BOQIB panel dashboard. Raw data exports can be provided in CSV format on request.
If you are not satisfied with the initial setup phase, you may cancel within 14 days of the first configuration session. Ongoing monthly charges can be cancelled at any time and will not be charged for the following plan cycle.
Boqib is designed to integrate with common CRM and ERP platforms through standard APIs. During discovery we assess your current systems and confirm integration feasibility before starting work.
A Starter setup typically takes one to two weeks. Business and Premium setups, which include more integrations and dashboards, usually take two to four weeks depending on system complexity.
Premium plans include 24/7 support. Starter and Business plans include email or weekday support during Australian business hours.
No. Boqib is designed to be manageable by operations teams. We provide training and documentation so your staff can administer dashboards and basic workflows without dedicated IT resources.
Each monthly audit reviews data flow health, error logs, performance metrics and security checkpoints. You receive a written report with observations and prioritised recommendations.
We use connection security recommended practices including encrypted transport, access controls and audit logging. For specific compliance requirements, we recommend consulting a qualified security professional.
Yes. You can upgrade or downgrade between plans with 30 days notice. Changes take effect at the start of the next plan cycle.